Effective Date: 1st of November This Privacy Policy explains how Greens Of Eden LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, purchase products, use our mobile applications, or engage with any of our services (the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services. 1. Information We Collect We collect the following types of information: 1.1. Personal Information You Provide This includes information you voluntarily provide when creating an account, placing an order, or contacting us: Full name Email address Phone number Billing and shipping address Payment information (processed securely through third-party providers) Account login details User preferences, survey responses, and support inquiries We do not store full credit card information. Payments are processed by secure third-party providers (e.g., Stripe, PayPal, Shopify Payments). 1.2. Automatically Collected Information When you use our website or app, we may automatically collect: IP address Device type (mobile, desktop, tablet) Operating system Browser type Pages visited Cookies and tracking data Usage behavior and session logs 1.3. App-Specific Information (if applicable) For mobile app features (e.g., Hollie), we may collect: Device identifiers (IDFA, Android ID) Microphone access only when you grant permission Location data if explicitly allowed Background activity data related to safety features Crash logs and diagnostic information We only access hardware features with your explicit permission. 1.4. Health-Related Information If you voluntarily share wellness goals or health information, we treat it as confidential but we do not process medical records. 2. How We Use Your Information We may use your information to: Process and deliver orders Manage accounts and subscriptions Provide customer support Improve our products and services Personalize user experience Send updates, promotional messaging, and important notifications Track analytics, usage, and performance Ensure security and prevent fraud Comply with legal obligations We do not sell your personal information. 3. Sharing Your Information We may share information with: 3.1. Service Providers Trusted third parties who help us operate our business, including: Payment processors Shipping carriers Email marketing platforms App hosting & analytics providers Advertising networks (Meta, Google, TikTok, etc.) Customer support software These providers may only use your data as instructed by us. 3.2. Legal & Compliance We may disclose information if required to: Comply with law or respond to legal requests Protect our rights or enforce policies Prevent fraud, abuse, or safety threats 3.3. Business Transfers If we merge, sell assets, or undergo restructuring, customer data may be transferred as part of the transaction. 4. Cookies & Tracking Technologies We use cookies, pixels, and similar technologies to: Remember preferences Analyze site traffic Improve performance Deliver personalized ads You can disable cookies in your browser settings, though some features may not work properly. 5. Marketing Communications By providing your email or phone number, you agree that we may send: Order updates Product announcements Promotions and special offers You may opt out at any time by: Clicking “unsubscribe” in emails Replying “STOP” to SMS messages Contacting us directly We comply with CAN-SPAM, GDPR, and TCPA guidelines. 6. Data Protection & Security We implement industry-standard security measures, including: SSL encryption Secure payment processing Restricted access to personal data Regular monitoring for vulnerabilities However, no method of transmission is 100% secure. You use our Services at your own risk. 7. Your Rights Depending on your location (EU, UK, California, etc.), you may have rights including: Access your data Correct inaccurate data Request deletion (“Right to be forgotten”) Opt-out of data sharing or targeted advertising Request a copy of your data Restrict or object to processing To exercise your rights, contact us at the email below. 8. Data Retention We retain personal data only as long as necessary: For legal and tax compliance To provide services To maintain account and order history To resolve disputes You may request deletion at any time. 9. Children’s Privacy Our Services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us immediately. 10. International Data Transfers If you are located outside the United States, your data may be processed in the U.S. We take appropriate measures to ensure compliance with GDPR and other international laws. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates become effective upon posting on our website. Your continued use of our Services signifies acceptance of any changes. 12. Contact Information If you have questions about this Privacy Policy or want to exercise your rights, contact: Greens Of Eden LLC 30 N Gould Street Sheridan, WY 82801 United States Email: info@hollie24.com